Senior Manager, People & Talent Business Partner
Company: Western Governors University
Location: Salt Lake City
Posted on: April 15, 2024
Job Description:
The salary range for this role takes into account the wide range
of factors that are considered in making compensation decisions
including but not limited to skill sets; experience and training;
licensure and certifications; and other business and organizational
needs.At WGU, it is not typical for an individual to be hired at or
near the top of the range for their role, and compensation
decisions are dependent on the facts and circumstances of each
case. A reasonable estimate of the current range is: Pay Range:
$104,800.00 - $188,600.00If you're passionate about building a
better future for individuals, communities, and our country-and
you're committed to working hard to play your part in building that
future-consider WGU as the next step in your career.Driven by a
mission to expand access to higher education through online,
competency-based degree programs, WGU is also committed to being a
great place to work for a diverse workforce of student-focused
professionals. The university has pioneered a new way to learn in
the 21st century, one that has received praise from academic,
industry, government, and media leaders. Whatever your role,
working for WGU gives you a part to play in helping students
graduate, creating a better tomorrow for themselves and their
families.**Current WGU employees must submit their internal
application before 03/29/2024 to be considered for the
position.**This position resides in the Salt Lake City, UT office -
ability to work in the Salt Lake City office a minimum of 3 days
per week or based upon business needs is required.The Senior
Manager, People & Talent Business Partner will support the
business, by providing strategic guidance to ensure effective
planning and implementation of people initiatives. This is a
hands-on people leader position working with and supporting all
levels of leadership to build leadership talent, manage culture,
enhance employee engagement, and ensure that decisions and actions
are centered on doing the right thing and may lead a small team of
P&T Business Partners and/or P&T Generalists. This
individual will have broad accountability for organization results
and is an individual with the ability to partner and influence
without having official organizational people management
responsibility. This individual will effectively assimilate
information, identify appropriate actions or solutions, and will
have a capacity for dealing with ambiguity and change. The ideal
candidate for this role has passion for the employee experience,
believes in employee potential, and has the humility that comes
from understanding a diverse set of personal situations and
limitations.Essential Functions and Responsibilities:
- Fosters and builds trusted advisor relationships with assigned
business leaders.
- Manages complex People & Talent projects and practices
cross-organizationally. This includes competency model, talent
assessment, succession planning, employee engagement, career
development, talent management, talent development, change
management, performance management.
- May lead small team of P&T Business Partners and/or P&T
Generalists
- Analyzes trends and metrics in partnership with the People &
Talent team to develop solutions, programs, and policies.
- Works closely with business leaders to improve working
relationships, build morale, and increase productivity and
retention.
- Partners with business leaders to manage culture and enhance
employee experience.
- Facilitates group learning activities and ad hoc leadership
discussions to build leadership competencies.
- Provides guidance and input on restructures, workforce
planning, talent selection, leadership acquisition.
- Identifies employee and leadership development gaps and
collaborates with the People & Talent Learning Team to identify
plans to close gaps.
- Participates in operational and strategic business department
meetings with senior leadership.
- Manages and resolves complex employee relations issues.
Conducts effective, confidential, thorough, and objective
investigations leading to actions or solutions for resolution.
- Maintains in-depth knowledge of legal requirements related to
day-to-day management of people, reducing legal risk, and ensuring
regulatory compliance.
- Spearheads people initiatives to ensure clear understanding,
articulation of and application of initiative.
- Represents business group priorities/initiatives to People &
Talent leadership to ensure solid understanding of business group
challenges and deliverables.
- Has a comprehensive understanding of People & Talent policies,
processes and procedures and successfully applies them to people
situations.
- Demonstrates solid business acumen - develops a deep
understanding of WGU overall, as well as assigned business groups,
staying current on.
- Contributes to the continuous improvement of People & Talent
processes, policies, and procedures.
- Navigates the systems and internal WGU processes to support
WGU's mission, People & Talent strategic initiatives, and assign
business group objectives.
- Performs other related duties as assigned.Knowledge, Skill, and
Abilities:
- Strong understanding of employment law and other state and
federal compliance regulations
- The ability to make recommendations to effectively resolve
problems or issues, by using sound judgment and problem-solving
skills consistent with WGU philosophy and within applicable legal
parameters.
- Ability to mentor, coach, and develop team members to achieve
organizational goals and support to assigned client groups.
- Ability to objectively and effectively coach employees and
people leaders through complex, difficult, and emotional issues
within a diverse organization.
- Ability to work strategically and collaboratively across
departments and with all levels of individuals.
- Self-starter who takes initiative, is inquisitive, seeks out
information, self-engages, and achieves results based on
established goals.
- Clear, effective communicator - exceptional and persuasive
communication skills, oral and written, in addressing audiences, is
vocally self-critical, and exudes ownership in engagement
style.
- Superior interpersonal skills and professional presence -
significant capacity to engage, inspire, develop, and
influence.
- Demonstrated results in innovation - ability to inspire
creative thinking, new ideas, new ways of accomplishing tasks and
creating results.
- Strong business acumen.
- Excellent organizational skills, along with the ability to set
and meet goals/priorities.
- Proven track record of making and implementing tough
decisions.
- Demonstrated ability to apply excel and other data management
and analysis tools in researching and analyzing various types of
data.
- Consistently exhibits WGU Leadership Principles.Competencies:
Organizational Impact:
- Responsible forimplementing initiativesand projects
establishedby university ordepartment leadership;establishes
strategic,operational plans fordepartment, function, oroffice with
short to mid-term impact on results.
- Delivers measurableinput into new processes,standards, or plans
thatimpact the achievementof overall university ordepartment
results.Problem Solving & Decision Making:
- Leverages a systems-thinking approach forimproving
existingprocesses and systemsusing
significantconceptualizing,reasoning, andinterpretation.
- Problems and issuesfaced are numerous, maynot be clearly
defined,and may have missinginformation. Conductsextensive
investigation tounderstand the root cause.Problems span a widerange
of difficult andunique issues.Communication & Influence:
- Collaborates cross-functionally across theUniversity or
departmentand typically hasresponsibilities forcommunicating
withexternal parties.
- Works to influenceothers to accept the jobarea's views,
practices,concepts, andapproaches.
- Requires ability tocommunicate withexecutive
leadershipregarding matters ofsignificant importance tothe
University. Mayconduct briefings withleaders within theUniversity
ordepartment.Leadership & Talent Management
- Responsiblefor providing guidance,coaching, and training
toother employees acrossthe University withinthe area of
domain-specificexpertise. Providesdirection to project teammembers,
includingfeedback onperformance.
- Manages a team of professionals. Manages the work of assigned
employees who generally exercise some latitude and independence in
their assignments.
- Ensures proper training of team members, and actively
participates in hiring, firing, and promotions decisions. Conducts
performance reviews and recommends salary reviews.
- Demonstrates the WGUleadership principles inall aspects of
service tostudents, employees, andpartners of WGU.Job
Qualifications:Minimum Qualifications:
- Bachelor's degree
- 10+ years of human resources experience including a minimum of
5 years experience as a Human Resources Business Partner or
equivalent role
- 3 years leading a team of direct reports
- Experience in fast-growth and fast-paced environments and with
a distributed workforce model.
- Experience working with MS Office products, HRIS systems,
Applicant Tracking Systems, Performance Management Systems
- Ability to work in the Salt Lake City, UT office a minimum of 3
days per week or as needed based upon business needsPreferred
Qualifications:
- Broad knowledge of project management
- Practical experience with change management or Change
Management certification
- Human Resources Certification (PHR/SPHR or
SHRM-CP/SHRM-SCP)Physical Requirements:
- Prolonged periods sitting at a desk and working on a
computer.#LI-JB3#LI-HybridAs an equal opportunity employer, WGU
recognizes that our strength lies in our people. We are committed
to diversity.
Keywords: Western Governors University, Taylorsville , Senior Manager, People & Talent Business Partner, Executive , Salt Lake City, Utah
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