Health Operations Data Analyst (NOT REMOTE)
Company: Watts Healthcare
Location: Salt Lake City
Posted on: April 22, 2024
Job Description:
With over 50 years of service, our goal is to improve the health
of the community we serve by creating easier access to quality
clinical, preventative, and specialty healthcare services. Watts
Healthcare Corporation is deemed by the Bureau of Primary Health
Care of the U.S. Department of Health and Human Services to be a
federal employee for purposes of medical malpractice claims and, as
such, qualified for protection under the Federal Tort Claims
Act.POSITION SUMMARY:At Watts Healthcare, the Health Operations
Data Analyst supports all staff roles throughout the care continuum
(as assigned). He/she will coordinate and monitor the analysis,
design, implementation, evaluation and maintenance of data
dashboard, systems and projects within the assigned area(s) as well
as coordinate and Work cross functionally with various departments
to capture and document requirements, build reporting solutions,
and educate users on how to use reports. The complex data
analysis/integration projects are those, which may require periodic
maintenance on a weekly, monthly, quarterly, biannual, or annual
basis.This role will support value-based goals in a Patient
Centered Medical Home (PCMH) through the application of experience
to advance end-user efficiency and enhance patient safety outcomes.
This role will also align workplace priorities with the following:
improve the patient experience of care, improve health outcomes,
reduce waste in the workflow and contribute to end user
satisfaction.ESSENTIAL FUNCTIONS:
- This individual contributor is primarily responsible for
assisting the Quality and Leadership team to support data-informed
decisions, assisting with data and information gathering for
targeted variables in an established systematic fashion, and
assisting with data preparation for analytic efforts under
guidance.
- This individual will work with department teams to identify
root causes of ongoing operational performance problems, identify
current state and future state workflows, improve efficiency, and
reduce waste.
- Develop and manage a system wide data dashboard that will
support all departments in routinely measuring financial,
operational and quality metrics. Work cross functionally with
various departments to capture and document requirements, build
reporting solutions, and educate users on how to use reports.
- The position will have a good understanding of eCW modules,
ancillary systems, and health system operations.
- Assist with data and information gathering for targeted
variables in an established systematic fashion by cleaning and
organizing data; querying, merging, and extracting data across
sources; completing routine data refresh and update; and providing
user support and documentation.
- Analyze data sets and trends for anomalies, outliers, trend
changes and opportunities, using statistical tools and techniques
to determine significance and relevance. Utilize extrapolation,
interpolation, and other statistical methodologies to predict
future trends in cost, utilization, and performance.
- Manage clinical operations, quality, 330B grant requirements
and other operational indicators and metrics through a dashboard
reportable to the organization.
- Work with staff and physicians to optimize the functionality
and utilization of clinical systems through education and training,
quality outcomes monitoring, and providing support in accordance
with organizational goals.
- Utilize clinical experience, great communication skills, an
understanding of medical practice documentation, as well as
knowledge of regulatory requirements for community health centers
(i.e. CMS, Meaningful Use, UDS, HEDIS, OSHPD etc).
- Provide training to new employees as well as one-on-one support
to established users as needed. Collaborate to develop training
materials for end users to assist with deployment of changes,
exhibit excellent attention to detail and accuracy in all work
products, ensure up to date project documentation.
- Support and establish best practice workflows and advocate for
regulatory, quality, compliance and patient safety
initiatives.
- Facilitate system implementation projects and collaborate with
operations to create and/or maintain reporting needs.
- Demonstrate the use of excellent organizational, communication
skills, leadership skills, and interpersonal relations to achieve
established goals.
- Assist with data analysis education for senior staff,
department managers and staff that conducts regular data
reports.
- Assist with research, development and completion of special
projects as requested by various internal departments, or in
support of requests from regulatory agencies, contracting agencies,
or other external organizations.
- Serve as the bridge between clinicians, vendors and information
technology professionals.
- May perform other duties as assigned.MINIMUM QUALIFICATIONS:
- Required Education: Bachelor's degree; plus, a minimum of 5
years related experience and/or training; or equivalent combination
of education and experience.
- Preferred Experience: Clinical informatics experience.
- Computer Skills Required: Ability to do complex reporting and
dashboard development.
- Advanced knowledge of Microsoft Office (Word, Excel, Power
Point).
- Effective Communication, interpersonal relations and goal
oriented.
- Must be able to multi-task and take the initiative to complete
tasks.
- Highly motivated, team player, self-directed, able to execute
tasks in a quickly changing environment.
- Must exhibit passion and commitment to the mission of Watts
Healthcare and Community Health Centers.
- Must be reliable, and willing to travel to multiples locations
across the WHCC system.
- Proven ability to analyze troublesome complex workflows and
provide recommendations to implement more effectively and efficient
tools.
- Exhibited knowledge, compassion and professionalism to manage
stressful situations in a manner that is conducive to finding
resolution.
- Proven ability to work in multi-disciplinary teams and interact
with all levels of the organization.
- Strong customer service orientation is a must.COVID-19
CONSIDERATIONS:All patients are subjected to COVID screening and
are required to wear a mask when not receiving treatment. All staff
members must be fully vaccinated.Job Type: Full-timeSalary: $28.98
- $44.04 per hourBenefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid holidays
- Paid sick time
- Paid time off
- Tuition reimbursement
- Vision insuranceExperience level:
- 5 yearsSchedule:
- 8 hour shift
- Monday to FridayAbility to Relocate:
- Los Angeles, CA 90002: Relocate before starting work
(Required)Work Location: In person
Keywords: Watts Healthcare, Taylorsville , Health Operations Data Analyst (NOT REMOTE), Healthcare , Salt Lake City, Utah
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