Account Executive, Client Relationship Mgmt & Acquisition
Company: T-Mobile
Location: Salt Lake City
Posted on: May 2, 2024
Job Description:
Be unstoppable with us!T-Mobile is synonymous with
innovation-and you could be part of the team that disrupted an
entire industry! We reinvented customer service, brought real 5G to
the nation, and now we're shaping the future of technology in
wireless and beyond. Our work is as exciting as it is rewarding, so
consider the career opportunity below as your invitation to grow
with us, make big things happen with us, above all, #BEYOU with us.
Together, we won't stop!Job Overview
This role will be located either remote WITHIN Utah, or in Phoenix,
AZ.
As an Account Executive, Client Relationship Management &
Acquisition sales professional, you will work closely with
Enterprise and/or Strategic Account Executives to help lead a
large, high-value portfolio of accounts to achieve long-term
success. The position will be responsible for driving incremental
growth within a targeted set of accounts, developing positive
relationships with our clients and crafting & driving long-term
strategic account plans with ENT and/or STR CPE's. This role will
require enterprise solution-selling experience to develop
white-space opportunities that solve our customers' business
problems, protect and grow our revenue in assigned accounts through
base management efforts and reduce account churn. This role will
reside in the field, set and run customer sales appointments, as
well as work cross-functionally to sell and service our
customers.Job Responsibilities:
- Identify customer needs and apply solution-based selling
techniques to fully demonstrate the value of T-Mobile products and
services.
- Develop an account strategy to maintain and grow business by
developing a deep understanding of the account's position in the
market, its product/service, points of differentiation, and
competitive landscape.
- Monitor, share, and act on sales activity and metrics specific
to the customer.
- Develop positive relationships with customers broad and deep in
the account and identify business problems that can be solved with
our solutions and products.
- Regularly, meet with clients and partners to develop strategy
and outcomes while building relationships, establish EBCs, and
attend trade shows and other industry events to capitalize on
networking and relationship-building opportunities.
- Proactively remain connected to accounts and the market to
access new search opportunities and ensure all viable customers are
engaged on a regular and effective basis.
- Run account input and feedback for all projects with detailed
outcomes and timelines.
- Proactively coordinate and translate customer needs within
internal departments and act as a critical issue point to drive
resolution to customers' problems.Education:
- High School Diploma/GED (Required)
- Bachelor's Degree (Preferred)Work Experience:
- 4-7 years of B2B Field Sales Experience, preferably working
with Fortune 1K accounts. (Required)
- 2-4 years of Telecom, Software, or Technology experience
(Required)Knowledge, Skills, and Abilities:
- Business Planning Ability to work independently and lead
personal and team member deliverables and deadlines.
(Required)
- Business Strategy Creative thinking and problem-solving
proficiency (Required)
- Sales Growth Proven ability to contribute in a fast-paced
environment consistently. (Required)
- Communication Ability to optimally connect with client leaders
of all levels (C-level down to entry-level support roles)
(Required)
- Sales Effective at handling account relationships, financial
outcomes (reducing churn, additional GAs, etc.), neutralizing
detractors, and leading multiple sales programs and opportunity
life cycles. (Required)
- Licenses and Certifications:* At least 18 years of age* Legally
authorized to work in the United StatesTravel:Travel Required
(Yes/No): YesDOT Regulated:DOT Regulated Position (Yes/No):
NoSafety Sensitive Position (Yes/No): NoNever stop growing!T-Mobile
doesn't have a corporate ladder-it's more like a jungle gym of
possibilities! We love helping our employees grow in their careers,
because it's that shared drive to aim high that drives our business
and our culture forward.If you'd like to receive more information
about careers at T-Mobile, sign up for the T-Mobile Talent
Community today! T-Mobile USA, Inc. is an Equal Opportunity
Employer. All decisions concerning the employment relationship will
be made without regard to age, race, ethnicity, color, religion,
creed, sex, sexual orientation, gender identity or expression,
national origin, religious affiliation, marital status, citizenship
status, veteran status, the presence of any physical or mental
disability, or any other status or characteristic protected by
federal, state, or local law. Discrimination, retaliation or
harassment based upon any of these factors is wholly inconsistent
with how we do business and will not be tolerated.Talent comes in
all forms at the Un-carrier. If you are an individual with a
disability and need reasonable accommodation at any point in the
application or interview process, please let us know by emailing
ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.
Please note, this contact channel is not a means to apply for or
inquire about a position and we are unable to respond to
non-accommodation related requests.
Keywords: T-Mobile, Taylorsville , Account Executive, Client Relationship Mgmt & Acquisition, IT / Software / Systems , Salt Lake City, Utah
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